Ordering Appraisals through MMC
As of April 2, 2014, the screens for ordering appraisals through MMC will have a new look and feel. When you hit “Client Log-In” or “Order an Appraisal” the sign-in page will now present as the following screen shot. Your User Name and Password will remain the same.
Upon signing in, the user is presented with the Dashboard page which shows All Open Orders. Searching for an Order can now be done in the “Find” field and searching can be accomplished through any of the options available in the drop down of the “In Field” or “Placed” fields as illustrated in the screen shots below.
Please note that the “Starts With” button or “Contains” button can assist in searching for a particular order. The “Starts With” button will pull up any orders that specifically start with what you put in the “Find” field. The “Contains” button will search for any file that contains the information you put in the “Find” field.
The navigation spine on the left side of the screen categorizes all the orders and the user can simply click on any of the categories and sub-categories to view the different orders in the system. The user can review all loans “In Progress” and “Exceptions” and several sub-categories within these sections. There are also sections to break-down the Completed and Cancelled orders.
By clicking on any of the column headers, the user can sort the columns
Choose the “New Order” button on the top left of the screen to place a new order.
The new appraisal order screen looks slightly different but requires the same information to place an order as previously.
When the user finds an order that they want to view, they simply highlight the order and can then either double-click on the order or click on the “View Order” button to view all the information available.
The “Appraisal Order Details” Screen allows the user to send a message to MMC, review the history of messages on the order, and attach documents such as the sales contract. All the information regarding this order is available on this screen including a PDF of the report and the XML. There is a map showing the location of the property, the inspection contact details, legal description, lender, lender’s address, the fee for the order and the applicable order dates.
To send a message, you simply click on the “Send Message” button which is located in the tool bar in the “Appraisal Order Details” Screen and a dialog box will appear for you to type and send your message to MMC. All messages sent are logged as a permanent part of the file.
If you need to request a revision to the appraisal, click on “Other Actions” within the “Appraisal Order Details” screen and then “Request Revision”. A dialog box will appear for you to request your revision.