Welcome to the HelpDesk
How Can We Help You Today?
Hi! I have been in the mortgage industry since 1997. Over the years, I’ve worked in various roles in both sales and operations, so I’m able to easily bridge the gap when there’s a break in communication. Having worked at REMN for over 6 years, my transition to the HelpDesk in 2016 has helped me use my experience to uphold REMN’s dedication to industry leading customer service.
In my spare time, I try to spend it with friends and family, make homemade wine, and watch Hockey. (Go Rangers!). My all time favorite movie is Spaceballs and my favorite food is a delicious Prime Rib Sandwich (from Madison Square Garden).
Hi. I have been in the Mortgage Industry since 2005 and have worked across multiple fields within Mortgage Lending, including Home Equity Operations, Retail Operations Processor and Default Home Assistance.
I have transitioned to Wholesale Mortgage which allows me to bring my tenure within the Mortgage Industry to an already thriving division of Wholesale. My experience and knowledge as a Mortgage Processor has allowed me to transition into an already successful REMN Wholesale Helpdesk while allowing me to continue to dedicate to leading customer service. In my spare time, I enjoy being outdoors whenever I can playing basketball, hiking, swimming and bike riding. I am an avid sports fan, and love to watch Pro Football and Pro Basketball. Favorite movie of all time would be ‘The Dark Knight’, because who doesn’t enjoy some Batman!
Hey there! My name is Theresa Protasio. I’ve been a part of the REMN family since 2014! I have worked around the company since I started as the receptionist and then moved to our broker approval department. I then worked directly with our Director of National Sales and now I have made a new home for myself at the HelpDesk. I am so thrilled to be a part of a wonderful team. When I am not in the office, I love biking on the weekend and walking my two gentle giants with my husband.
Hello! My name is Veronica Granelli. I graduated from Temple University in 2010 and moved to New Jersey from my hometown of Philadelphia, PA. I started with HomeBridge Financial Services in 2017 as a Loan Coordinator. After a brief leave, I have return to REMN as a Help Desk Support Specialist. I am thrilled to be with an amazing group of individuals and the company as a whole.
When I am not working, I am attending classes in order to get my Master’s in Data Analytics, spending time with my husband, playing video games, or playing with our German Shepherd Dog, Zelda. An interesting fact about me is few times a week, I stream JRPG video games on Twitch to unwind.
HI! My name is Kathy Voth, I have been in the mortgage business for many years. I started in operations, went to sales, then back to operations. I have been in both retail and wholesale. I love helping people, it is a very rewarding feeling. I feel very blessed that the mortgage business is where my life led me. My mother used to say to me all the time that there are not many people that get a chance to have their career be their hobby!! That is very true for me, it is definitely one of my hobbies! Other than the mortgage business, I love to cook, watch football, go to the beach and be outside as often as possible!